Free delivery from 85 € of purchase !

+33 (0) 1 43 94 97 91
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Delivery and returns

picto france

Metropolitan France

(including Corsica and Monaco)

picto europe zone 2 & 3

European Union
Zone 2 & 3 ***

picto europe zone 4

European Union
Zone 4 ***

picto umami

Withdrawal in warehouse *

(on appointment only)

From Monday to Friday

FREE

picto matcha café

Matcha Café withdrawal

Tuesday and Thursday

FREE

picto point relais

Relay point withdrawal

3 working days **

5,90€

picto domicile

Home delivery

3 working days **

7,50€

10 working days **

15€

10 working days **

20€

picto poste

Withdrawal

3 working days **

7,48€

picto umami

Withdrawal in warehouse *

(on appointment only)

picto matcha café

Matcha Café withdrawal

picto point relais

Relay point withdrawal

picto domicile

Home delivery

picto poste

Withdrawal

picto domicile

Home delivery

picto domicile

Home delivery

picto france

Metropolitan France

(including Corsica and Monaco)

From Monday to Friday

Free

Tuesday and Thursday

Free

3 working days **

5,90€

3 working days **

7,50€

3 working days **

7,48€

picto europe zone 2 & 3

European Union
Zone 2 & 3 ***

10 working days **

15€

picto europe zone 4

European Union
Zone 4 ***

10 working days **

20€

* For any request for withdrawal in warehouse, the customer is invited to call the following number: +33 (0) 1 43 94 97 91 or contact us by email: contact@umamiparis.com to arrange an appointment. The client is invited to present at 2, avenue Jean Moulin, 94120 Fontenay-sous-Bois, France, provided with the confirmation e-mail of order and a piece of identification. If any of these proofs can not be presented, no parcel can be delivered to the client.

** This delay is indicative and may be longer depending on the carrier's possibilities. UMAMI can not be held responsible for any delay caused by La Poste and beyond its control.

*** Zone 2: Ireland, Austria, Portugal, Spain, Italy, United Kingdom. Zone 3: Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden. Zone 4: Bulgaria, Croatia, Cyprus, Finland, Greece, Iceland, Malta, Norway, Romania.

ORDER TRACKING :

UMAMI will send you several emails to keep you informed of the progress of your order. When your order is forwarded to the delivery provider selected by you, a tracking number is sent to you for allow you to track the progress of your order.

If you need help or information, please contact our customer service by email at contact@umamiparis.com or by phone at +33 (0) 1 43 94 97 91.

PAYBACK

Any product purchased online on the UMAMI website may be refunded within fourteen (14) days, as long as it complies with the following conditions: the product must be returned completely, unused, in perfect condition, in its original packaging and properly protected, accompanied by the copy of the invoice and the good back. To obtain it, please contact our customer service by email at contact@umamiparis.com or by phone at +33 (0)1 43 94 97 91.

This refund will be made on the bank account debited when ordering the product within thirty (30) days after receipt by UMAMI of the product. The return postage will be at your expense.