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Importer of Japanese artisanal fine foods and ingredients

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I received a damaged product

In spite of all the care we bring to our customers’ orders and in spite of the quality control that we carry out before each shipment, it may happen, in exceptional circumstances, that you receive a damaged article or a different article from the one you ordered. In this case, please contact our customer service by email at contact@umamiparis.com or by phone on +33 (0)1 43 94 97 91. A picture of the damaged or wrong product will be requested.